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Data privacy and security at Digitalpiano.com A/S

We only collect personal data in cases where this is relevant for us, and we will only collect personal data if it is relevant for your activity at Digitalpiano.com A/S

When collecting, processing and using your personal data, we always comply with all relevant legal provisions.

We only keep your personal data for as long as we are either under legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain data in order to complete the transaction and to be able to offer you our services. We can use cookies to keep track of the content of your shopping basket while you use our webshop.

We can obtain information such as your name, email address, postal address, delivery address (if different from the postal address), telephone number and payment details.

Digitalpiano.com A/S collects and processes your personal data when you do the following:

  • Visit our website
  • Complete a purchase of our products
  • Create an account
  • Review our website
  • Send us questions, complaints or feedback

Digitalpiano.com & Cookies

In addition to the information you provide yourself when ordering a product or services on our webshop, our website also uses cookies. Cookies are digital packages that the website stores on your computer, tablet or phone.

We use cookies to improve the website's functions and facilitate your access to it. In order to use our website, it is required that you accept the use of cookies on your device. No personally identifiable information is stored in cookies.

On our website we also use "tags" that register your movement. Their purpose is to record what you do on our website for the use of marketing. We do not store nor sell this data, but this is done in accordance with the applicable regulations for the use of personal data for marketing.

We have "tags" from our following partners:

  • Google & Google Analytics
  • Meta & Facebook Pixel
  • Zopim & Zendesk Chat
  • ConferWith
  • Kelkoo

Updating and insight into obtained information

As registered at Digitalpiano.com, you always have the right to object the registration and you have the right to request access to and have your personal data changed or corrected.

You also have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

If you no longer wish for us to process your personal data or for us to limit the processing of your personal data, you can also send us a request to this effect to our e-mail address info@digitalpiano.com or by telephone.

Data executive and contact information

We collaborate with a number of other companies that store and process our data. The companies only process information on our behalf and are not allowed to use it for their own purposes. We only work with data processors in the EU or in countries that can provide your information with sufficient protection. Our data processors are AWS Amazon and HostNordic.

The data executive at Digitalpiano.com A/S is CEO Morten Juhl-Sørensen.

Digitalpiano.com A/S, Engmarken 22, 8220 Brabrand, Denmark, CVR:DK41133198